How long does shipping take?

United States: 10-20 business days*

International Shipping: 15-25 days*

*P.S. This doesn’t include the normal 24-48 hours of warehouse processing time.

 

What shipping carrier do you use?

All orders are shipped via USPS and E-packet.

 

How can I track my order?

You can track your order here

 

My package is missing! What should I do!

Still haven’t received your order even though your order status says “delivered”? Try checking with your neighbors first to make sure the package didn’t get delivered to their house instead. Sometime, mail carriers leave packages at nearby doors by mistake (oops!).

If your order has still not shown up please contact our support team so we can verify you used the correct address at checkout.

We also recommend contacting your local USPS and Epacket filing a claim with them!

 

I don't have a tracking number, when will I get it?

You should have received an order confirmation email or text message with your order information.

You can check on the status of your order at any time here.

You will receive an update email with your tracking information when our fulfilment center creates your label and begins packing your order.

 

Do your provide international shipping?

Yes we do!